Customer Service Representative

Jackson, MS 39206

Posted: 11/26/2023 Industry: Customer Service Job Number: 248062 Pay Rate: $18.00/hour City: Jackson Type: Temp To Full-Time

Job Description

Company Description

Based in Jackson, Mississippi, this prominent company specializes in providing exceptional recognition solutions for organizations across various industries. With a commitment to excellence and a passion for celebrating achievements, they offer a wide range of customizable awards, trophies, plaques, and certificates. Their expert team of designers and craftsmen create unique and visually appealing awards that reflect the significance of each accomplishment.  


$35,000 - $40,000


Health, Life, Dental Insurance

401k Plan



8:00 a.m. - 5:00 p.m.

Role Description

The Customer Service Rep is responsible for serving as the link between the sales team, clients, and vendors. This role requires excellent skills in using our software platform, as well as effective communication through email and phone. The ideal candidate should thrive in a fast-paced environment, be able to handle multiple tasks from various salespeople, and take ownership of jobs from order submission to product delivery. Meeting deadlines and ensuring client satisfaction are key responsibilities, including handling invoicing once orders are shipped. 


  • Minimum two years of work experience in a relevant field

  • Strong organizational and time-management skills

  • Excellent interpersonal and communication skills

  • Proven ability to solve problems efficiently

  • Proficient in using Microsoft Suite (Word, Excel, PowerPoint, Outlook) and other computer applications such as Quickbooks

If you review the job description and requirements above and your skills are a match, click the APPLY button or visit You can also submit a resume at If you have any questions, contact Cammie or Pam at 601-353-4200.


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