Customer Care Specialist

Flowood, MS 39232

Posted: 06/29/2020 Industry: Customer Service Job Number: 243852 Pay Rate: $15.00/hour City: Flowood Type: Temp To Full-Time

Job Description

Do you want to be part of a team where the number one goal is customer satisfaction? As one of the largest medical care providers in Central MS, this company prides itself on complete customer service.

Here is what your day would look like:

  • Answering incoming customer calls regarding billing issues, product problems, service questions and general client concerns

  • Maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller

  • Providing counter service to walk-in customers and phone service to call in customers

  • Completing transactions, require pre-transaction screening and post transaction data input

To be successful in this position, you need:

  • High school diploma/GED required (Associate degree in a business related field preferred)

  • Ability to remain professional and courteous with customers at all times

  • Experience in medical environment a plus

Pay rate and Benefits: $12.50-$16.00, DOE, Monday - Friday, 8am-5pm. BCBS medical plan, employee can pays for AFLAC policies and Simply Savings (similar to a 401)

If you review the job description and requirements above and your skills are a match, please click the APPLY ONLINE button below. Click the appropriate link as either a First Time Applicant or a Returning Applicant and follow the prompts. If asked, please select the JACKSON CLERICAL branch. If you have any questions, please contact our office at 601-353-4200.

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